Account Associate, Network Growth (French Speaker)

bei EcoVadis
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EcoVadis, the leading provider of business sustainability ratings, is seeking an outgoing and driven Account Associate with fluency in French to join their team in Mauritius. As an Account Associate, you will be responsible for acquiring new French-speaking suppliers to grow the EcoVadis network of assessed companies, boost response rates, and drive value throughout the onboarding experience. This is an exciting opportunity to be a part of the global sustainability change in business, work with extraordinary people, and grow your career while feeling valued for your contribution. EcoVadis is committed to equity, inclusion, and reducing bias in their hiring processes and welcomes applications from all qualified candidates.


  • Engage with customers via phone, email, tickets, webinars, etc to accompany them during the onboarding process, solve their queries and increase response rates for the French markets and ultimately convince them to adopt our EV solution
  • Identify and target “high value” customers (i.e outreach with customized approach) and take appropriate steps to engage them successfully by using Sales tactics
  • Manage, monitor and drive your portfolio to maximize conversion
  • Be proactive to nurture and build your pipeline, re-engage customers and maximize inflow
  • Be autonomous to manage all your tasks efficiently, display commercial awareness to identify proactively business opportunities
  • Identify risks to the customers successful completion of the EcoVadis evaluation process and actively work to mitigate issues before they happen; Become a CSR expert to overcome objections
  • Capture and record internal and customer-sourced insights, then proactively report and contribute as necessary with the Team Leader, Management and other EcoVadis BU’s (Sales, Customer Success, etc) to bridge gaps that may exist between customer expectations & participation
  • Be accountable to drive a set of KPIs (Conversion rate, Quality score, etc).
  • Additional responsibilities related to the function may be required


  • Degree in a Business related discipline (Management, Business, Marketing)
  • At least 1 year of professional experience with Sales and/or Account Management, ideally focused on the French market
  • Must be fluent in French (native or C2 proficiency), full proficiency in English is also mandatory.
  • Commercial awareness and Competitive mindset
  • Able to multitask and prioritize based on business/customer needs
  • Excellent organization and time management skills
  • Autonomous and self-driven
  • Comfortable working in an international environment


  • Support with all the necessary office and IT equipment
  • Wellness allowance
  • Work from Home Allowance
  • Travel Grant allowance
  • Annual performance bonus
  • Remote work from abroad policy
  • Flexible working hours
  • Hybrid/full remote work
  • Pension contributions and optional private health coverage
  • Internet and electricity bill allowance
  • CSR activities
  • Community service day when volunteering
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