CRM Specialist

bei Siemens Gamesa
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#Windenergie

#Erneuerbare

#Energiewende

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CRM Specialist

locations DK-Brande - Borupvej ES-Sarriguren 2 US-Orlando, FL - Corporate 11301 DE- Hamburg (488Q)
time type Full time
 
job requisition id R-24429

It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.

Siemens Gamesa has a vision for renewable energy: we believe in the power of nature and technology. Help us to be ready to face the energy challenges of tomorrow and make a green footprint – join the team in creating a better future for us on our planet. 

We focus on hiring the best people, wherever they may be in the world. We pride ourselves on the flexibility we offer to our employees and are committed to building a workforce that can grow with the company. Siemens Gamesa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

In our culture of trust, we focus on empowerment, diversity and continuous learning. Valuing our people is what makes us one global team, with our colleagues’ safety at the heart of our organization.     

We are currently looking for a bright, energetic and ambitious product owner for our CRM System Salesforce in the Service (hereafter SE) Business Unit.

You will be a part of a highly motivated, dedicated and committed team who is driving the digital transformation in the SE Sales organization. The job is anchored in Sales Support Tools team which is a part of the Global Sales Excellence and Marketing function. In Sales Support Tools we are responsible for digitalizing the Sales Processes and digitalize and harmonize the Sales Tools landscape.

As a Product Owner, you are expected to be able to make decisions, stand by them and explain why they are right. This job is to a great extent about prioritizing and collaborating with stakeholders outside your team, to understand and document business needs & issues and being able to identify the best solutions in close collaboration with our development partner.

The Product Owner plays a key role in the entire end to end process of gathering and understanding requirements, aligning solution proposals, making decisions and driving a change all the way through to implementation and reinforcement. All of above to be done in close collaboration with your peer colleagues inside and outside of SE BU. Experience with a similar role and Salesforce or another CRM platform is valued highly and experience from the Wind Industry or similar sectors would be beneficial.

How to contribute to our vision 

Key Responsibilities as part of the role include:

•Requirement Management (Gathering, documenting, aligning)

•Functional developments of certain areas of Salesforce

•Alignment on processes prior to development

•Detailing functional needs to external development partner

•Secure successful deployment of new features and functionalities in Salesforce

•Creation and maintenance of training material

•Assist in training of new users, and grow the Salesforce.com skill set across the organization (incl. train the trainer concept)

•Facilitation of Regional Key User Communities

•Facilitate and address bugs & tickets towards external support team

•Support on various ad hoc admin tasks e.g. master data maintenance

•Support various projects relating to sales and Salesforce

What you need to make a difference 

Experience with or passion for renewable energy and a sense for the importance to lead the change. We are also looking for someone who...

•Has a master’s or bachelor’s degree in Business Administration, Engineering, IT or similar

•Has relevant work experience from similar roles, preferably in international environments and with managerial experience

•Takes responsibility & demonstrates ownership

•Thrives in a dynamic work environment and can keep focus even though many topics require attention

•Possesses a good understanding of Business process management

•Proven experience of working effectively with diverse stakeholders, being an excellent communicator, negotiator, and problem solver

•Profound understanding of IT architecture

•Advanced Excel user

•Fluent in English (Danish & Spanish would be an advantage)

It is a big advantage if you thrive in a multi-cultural environment and are familiar with working in large organizations. It is therefore important that you have excellent English language skills, both written and spoken.  

In return of your commitment we offer you 

Become a part of our mission for sustainability: Clean energy for generations to come. We are a global team of diverse colleagues who share a passion for renewable energy and have a culture of trust and empowerment to make our own ideas a reality. We focus on personal and professional development to grow internally within our organization. Siemens Gamesa offers a wide variety of benefits such as flexible working hours as well as home-office possibility for many colleagues, employer-funded pension, attractive remuneration package (fixed/variable) and local benefits such as subsided lunch, employee discounts and much more. 

Empowering our people  

How do you imagine the future? 

Our global team is on the front line of tackling the climate crisis, reducing carbon emissions – the greatest challenge we face.  

Other information   

If you have specific questions about the position, please contact the hiring manager Dennis Larsen via mail dennis.larsen@siemensgamesa.com

For further information regarding the recruitment process, please send an email to the recruiter via email    angela.ristache.ext@siemensgamesa.com

Please mention the Job ID in the email. 

Please apply in English via the apply button. 

We kindly draw your attention to the fact that this email may NOT be used for sending applications or CVs for evaluation. 

For more information about working in Denmark, please see this link:  https://www.siemensgamesa.com/explore/journal/wind-engineers-in-denmark  

About us

With a worldwide installed capacity of 124 GW, Siemens Gamesa Renewable Energy has a presence in more than 100 countries and a team of 27,000 people worldwide. Its end-to-end value chain presence encompasses onshore and offshores wind turbines design, manufacturing, installation as well as cutting-edge service solutions. The global headquarters and legal domicile of the company is located in Zamudio, Spain. The company is listed on the Spanish Stock Exchange.

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