for Ukrainian children, adolescents and adults
krisenchat is a psychosocial counseling service in German for children and young people up to 25 years of age via Whatsapp, SMS, 24/7.
krisenchat Ukrainian extends this offer to children, adolescents and adults who are affected by the war in Ukraine and need counseling in Ukrainian or Russian.
We are not a long-term therapy, but see ourselves as a crisis intervention. Professional counselors offer an empathic, open ear to discuss with the affected people in a solution-oriented way what they can do to support in that exact moment.
Sometimes it helps to simply share the experience with someone or to talk about one's feelings. Chat exercises for dealing with anxiety and panic attacks as well as regulation of stress are available to the counselors in an online tool box and counselors are encouraged to use those in their chats.
We built up a network of ressources with practical information especially for children and young adults.
We organize ourselves via Slack - an app / website where only people involved in the project can communicate. A professional counseling team is available in the background for questions and training for chat counseling, intervision and supervision.
We are an appreciative and engaged community and help each other to constantly develop our services.
krisenchat was founded for the Corona pandemic and draws on experience from over 50,000 chat consultations.