Mentor (Psychologist) krisenchat Ukrainian (d/m/f)

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Mentor (Psychologist) krisenchat Ukrainian (d/m/f)

krisenchat Ukrainian

for Ukrainian children, adolescents and adults

krisenchat is a psychosocial counseling service in German for children and young people up to 25 years of age via Whatsapp, SMS, 24/7.

krisenchat Ukrainian extends this offer to children, adolescents and adults who are affected by the war in Ukraine and need counseling in Ukrainian or Russian.

We are not a long-term therapy, but see ourselves as a crisis intervention. Professional counselors offer an empathic, open ear to discuss with the affected people in a solution-oriented way what they can do to support in that exact moment.

Sometimes it helps to simply share the experience with someone or to talk about one's feelings. Chat exercises for dealing with anxiety and panic attacks as well as regulation of stress are available to the counselors in an online tool box and counselors are encouraged to use those in their chats.

We built up a network of ressources with practical information especially for children and young adults.

We organize ourselves via Slack - an app / website where only people involved in the project can communicate. A professional counseling team is available in the background for questions and training for chat counseling, intervision and supervision.

We are an appreciative and engaged community and help each other to constantly develop our services.

krisenchat was founded for the Corona pandemic and draws on experience from over 50,000 chat consultations.



We are looking for support for our psychological team to accompany the volunteer counselors in the best possible way. Your duties would include:

  • Chat consultation
  • Assessing and accompanying chats that deal with acute moments of dangerSupporting the counselors with content-related questions
  • Familiarization of new counselors
  • Supporting the psychological management in conceptual work regarding trauma, PTBS and the topic of refugees
  • Participation in internal meetings and supervisions
  • Administrative tasks


  • You are confident in speaking and writing in Ukrainian and Russian
  • You are confident in internal communication in English (not necessarily counselling)
  • Degree in psychology or at least three years of other relevant professional experience
  • Clinical knowledge of problems and disorders in children and adolescents and trauma
  • Ideally, first practical experience in the accompaniment and counseling or crisis intervention of children, adolescents or adults under stress
  • very high level of resilience in critical situations
  • feeling for sensitive communication and knowledge of resonance
  • good self-regulation skills
  • ability for self-reflection
  • Flexibility, fun and curiosity in testing digital support services
  • Ability to work in a team and independently


  • exciting work in a great, dynamic team
  • supervision offer
  • flexible working hours possible with far ahead planning
  • home office
  • close connection to the psychological management team
Updated: 3 hours ago
Job ID: 6852008
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About krisenchat

51-200 employees
Mental Health Care
Berlin, Deutschland
krisenchat hilft Kindern und Jugendlichen rund-um-die-Uhr mit professionellen Krisenberater:innen in persönlichen Krisen. Einfach. Schnell. Vertraulich.
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  3. Mentor (Psychologist) krisenchat Ukrainian (d/m/f)
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