Senior Conversation Designer (f/m/d)

bei clare&me
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#Ai-based

#Self-help

#Mentalhealth

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Intro

The job opening is for a Senior Conversation Designer (f/m/d) to join a growing team that is working on an AI-powered, conversational mental health coach named Clare. The goal is to help millions of people suffering from depression and anxiety ease their symptoms through phone and chat conversations. The ideal candidate will play a crucial role in bringing Clare's voice and personality to life through user-centric conversation and content design that follows the principles of cognitive-behavioral therapy. The job requires collaborating with product design teams and psychotherapists to create engaging, high-quality content that makes users feel seen and supported. The candidate should have excellent native-level written and verbal English language skills, experience in content development and copy editing, and a background in mental health and psychology topics. The job also requires the ability to proofread and edit copy, collaborate effectively with cross-functional teams, and stay on top of multiple tasks. The candidate should have a degree in Communications, Journalism, UX Writing, or a related field and at least 4 years of English conversation design experience, ideally for B2C tech products in the mental health space. The job opening also requires a portfolio of creative work that demonstrates the candidate's skills.

Aufgaben

  • Design user-centric conversations and content for an AI-powered mental health coach
  • Collaborate with product design team and psychotherapists
  • Translate insights from cognitive-behavioral therapy into engaging content
  • Lead content creation processes and execution
  • Develop best practices for mental health communications and brand experience

Anforderungen

  • Excellent native-level written and verbal English language skills
  • Content development and copy editing experience
  • Ability to proofread and edit copy for quality control and consistency
  • Degree in Communications, Journalism, UX Writing or related field or recognized qualification within the field of copywriting
  • 4+ years of English conversation design experience, ideally for B2C tech products in the mental health space
  • Portfolio of creative work that demonstrates skills
  • Familiarity with NLP and Speech Recognition concepts
  • Experience with TTS-Tuning of automatically generated voice
  • Usability-testing experience
  • Certificate as a coach, counselor or qualification in other mental health profession (bonus)

Benefits

  • Opportunity to shape the future of human-centered AI in mental health
  • Work with a growing team on a mission to close the gap between supply and demand in psychotherapy
  • Flexible working hours
  • Possibility to work from home
  • Competitive salary
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